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2
3
1
This section is about the work. The items focus on the amount of work, the kind of work, the pace of work, and the demands of work. These items call for a fairly long-term perspective. The issue isn't today's workload but the state of things over the past few months and how you expect things to be in the foreseeable future.
The amount of work to complete in a day2
The complexity of my work
3
The intensity of demands from customers
4
The firmness of deadlines
5
The frequency of surprising, unexpected events
6
The opportunity to settle into a comfortable groove
7
The frequency of interruptions in my workday
8
The proportion of my work time spent with customers
9
The amount of time I work alone
10
The amount of time I work with other employees
11
This section focuses on the environment for making decisions at work. The items concern the amount of authority you can exercise over your job and over the operation of your work group. For these items, it doesn't matter how you've gained this authority. You may be empowered by company policy or you may have gained influence through your personal networking. The issue is about providing an accurate reading of your capacity to make decisions about your work.
The amount of group decision making in my work setting12
The extent to which I share authority with coworkers
13
The amount of information my supervisor provides on major developments in the organization
14
My participation in decisions that affect my work
15
The quality of leadership from upper management
16
The quality of leadership shown by my immediate supervisor
17
The authority I am assigned in my area of responsibility
18
Opportunities to exercise my professional judgment
19
My capacity to influence decisions that affect my work
20
My freedom to follow my professional judgment
21
This section is about rewards. There are many ways a job can be rewarding and just as many ways that it can miss the boat. For this section, give some thought to the sorts of things that keep you going.
My salary and benefits relative to what I require22
My salary and benefits relative to what I could get elsewhere
23
Recognition for achievements from my supervisor
24
Recognition for achievements from management other than my supervisor
25
The rigorousness of regular performance evaluations
26
My access to perks at work-travel, office furniture, conference support, and so forth
27
Opportunities for promotion
28
Opportunities for bonuses or raises
29
The amount of time I do work I truly enjoy
30
The amount of time I work with people I truly enjoy
31
The focus in this section is the people who make up your social work environment (hence the designation S on the test, which distinguishes it from the C used in the control section). Think of the people you encounter on the job: clients, coworkers, bosses, subordinates, and others.
The ease of discovering what is happening across the organization32
Open, honest communication across the organization
33
The freedom to express differences of opinion
34
The extent people must rely on others at work
35
The frequency of supportive interactions at work
36
The closeness of personal friendships at work
37
The amount people interact informally at work
38
A shared sense of purpose across the organization
39
My sense of community with the entire organization
40
The extent of openness to people from units other than one's own
41
This section focuses on respect and fairness. Think of the important decisions that affect the quality of your work life. How are people around you treated, and how do you treat others? To what extent are fairness and respect evident in the life of your company?
My supervisor's attention to treating employees fairly42
Upper management's attention to treating employees fairly
43
Management's dedication to giving everyone equal consideration
44
Clear and open procedures for allocating rewards and promotions
45
Procedures for discipline that are specified in detail
46
The objectivity of decisions on pay raises or bonuses
47
The objectivity of decisions on work schedules and assignments
48
The extent to which individuals interact politely and respectfully
49
The level of cultural sensitivity across the organization
50
The organization's accommodation of diverse backgrounds and abilities
51
Do you believe in what you're doing? This section is about the way your values and those of your company fit together. Or don't. Think of the crunch issues that pit one set of values against another. Does the company come through for you? Does the company come through for its own corporate values?
The depth of management's commitment to its mission52
The influence of organizational values on my work
53
The influence of the organization's values in everything it does
54
The level of honesty across the organization
55
Management's diligence in maintaining honesty and integrity
56
My willingness to make personal sacrifices in order to further my organization's mission
57
The potential of my work to contribute to the larger community
58
My confidence that the organization's mission is meaningful
59
The constructive impact of the organization's mission and activities
60
The organization's contribution to improving the general quality of life