Conflict Resolution Style Inventory, CRSI

Test scores

Conflict Engagement
][1220][4
9
Positive Problem Solving
][1820][4
10
Withdrawal
][1220][4
9
Compliance
][1220][4
10
average ⇒ high score

norms by authors (n=108, nonparent)

Higher scores indicate more frequent use of the corresponding conflict resolution style.


• Conflict Engagement involves personal attacks, insults, loss of control, and saying hurtful things in the heat of an argument.

• Positive Problem Solving involves focusing on the issue, discussing differences constructively, finding mutually acceptable alternatives, and negotiating compromises.

• Withdrawal involves prolonged silence, shutting down, tuning the partner out, and acting distant or uninterested.

• Compliance involves giving in and making little effort to defend or present one's own position.

References

relationships conflict